is not a word from the dictionary, but I consider it as the process of making simple things complex. It is a great pastime for the corporate world and under the pretext of "change”, processes, rules, products, services systems and a lot of other irrelevant things are changed, sometimes at a great cost to the organisation. The changes often are confusing detrimental to the moral of the staff and end up satisfying the ego of the person initiating the changes. Irrelevant becomes relevant. Non issues become matter of life and death and take precedence over more serious matters. Often, the main culprits indulging in such activities are freshly qualified MBAs eager to show off their bookish knowledge & impress the bosses!
Then, there re are companies, organisations and individuals masquerading as “consultants” always ready to step in with their suggestions to improve the lot of their clients. They are masters of the complification game and sometimes can confuse an issue so much so, that we can loose track of what we were trying to achieve in the first place. With their vested interests, they often see the trees rather the woods and look at a problem or an issue from their viewpoint. Hence their recommendations & suggestions, however good they may look prima facie, should be looked into objectively before implementing them.
While I am not against changes per se, any changes being brought about should be thoroughly discussed and all the implications of the change examined. See how it affects the 5 Ms (Men, Machinery, Material, Money & Management)and also the community at large as well as the the environment.
A very good example of Complification is the online ramp traffic lights on the Auckland motorways. Installed a few years ago, they are ostensibly there to control the flow of traffic from the feeder roads on to the motorway. They can be turned on & off as per traffic conditions. But often, even if there is a smooth flow of traffic on the motorway, the ramp lights are on and the traffic starts clogging the smaller feeder road. So really speaking the ramp lights have not solved the problem of traffic congestion, but all they done is really shifted the traffic congestion from the motorways to the feeder roads,
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